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Queendom Cafe

Refund Policy

Refunds, returns, and exchanges

We DO NOT accept refunds. 

In the event that

Refunds, returns, and exchanges:

Hey there! We understand that things can sometimes go wrong, so we'd like to assure you that we'll do our best to make things right. Unfortunately, we do NOT offer refunds at this time. However, if you receive a damaged item, please don't hesitate to let us know by contacting us at [email protected] with your order number and a photo of the item's condition. We'll handle each case with care and try our best to find a solution that works for you.

If you have any further questions, we're always here to help! Just send us an email at [email protected] and we'll get back to you as soon as we can. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.